FAQ
If you have questions, we have answers
In an effort to provide you with the most accurate information, we have listed some of the most frequently asked questions about our hotels and resorts. If you have additional questions about any of our properties, please contact us. We will be happy to assist you.
Fiesta Rewards
Let yourself be surprised by the Rewards Fiesta experience at The Explorean hotels. Dales to your trips a different meaning and be part of the only frequent traveler program that you know you and recognizes you.
Live it in all our destinations, through our site, app, Line Party Rewards and Santander Fiesta Rewards.