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Terms and Conditions


This website is offered to you, the Client, subject to the acceptance, without any modification, of the terms, conditions and notifications contained in this document. Your use of this website constitutes your agreement to be bound by all the terms, conditions and notices contained herein.


Grupo Posadas SAB de CV ("Posadas") grants you permission to download, reproduce and retransmit the information published on Posadas' internet sites (including:,, ,,, and those with the extensions subject to your acceptance to submit to the following conditions:

1.- Copyright and trademark notifications
All content on this website is protected by Copyright © 2002 GRUPO POSADAS SAB de CV, as well as its subsidiaries, affiliates and / or suppliers, Av. Prolongación Paseo de la Reforma 1015, Piso 9, Col. Santa Fe, Delegación Álvaro Obregón, CP01210, México, DF, telephone +5215553266700 . All rights reserved.

The following brands and logos, and the names in the list below, as well as the associated brands, are registered brands that belong to GRUPO POSADAS SAB de CV, its subsidiaries and / or affiliates:

  • Live Aqua Resorts & Residence Club ®
  • Grand Fiesta Americana Hotels & Resorts ®
  • Fiesta Americana Hotels, Resorts & Suites ®
  • Fiesta Inn Business Class Hotels®
  • Fiesta Inn Express®
  • Gamma Hotels ®
  • The Explorean Kohunlich®
  • Fiesta Americana Vacation Club®
  • Party Kids®
  • Fiesta Rewards®
  • Fiesta® Incentive Program
  • ONE Hotels®

The registered trademarks of GRUPO POSADAS may not be used or displayed without the prior written authorization of GRUPO POSADAS.

You may download, reproduce and retransmit POSADAS information only for non-commercial uses within your organization. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, grant a license to use, create derivative works from, transfer or sell any information, program, product or service found on or obtained from this website. .

You must keep and reproduce each copyright notice or any type of proprietary notice in the POSADAS information that you download, reproduce or retransmit.

Except for the aforementioned limited authorization, no license or copyright of POSADAS material, or any other party, is granted or conferred to you.

The internet sites of POSADAS may contain or refer to trademarks, patents, trade secrets, technologies, products, processes or other rights owned by Posadas and / or other parties. You are not granted or conferred any license or right to such trademarks, patents, trade secrets, technologies, products, processes or other rights owned by POSADAS and / or other parties. Regarding trademarks, patents, trade secrets, technologies, products, processes or other rights owned by third parties, POSADAS has entered into agreements to use them, but they remain registered trademarks and property rights of the respective companies or individuals. .

2.- Waiver of responsibilities
We do not declare, warrant, agree or make a covenant that everything you find here is error-free, complete, or accurate. Neither we, nor the consultants of this site, will be held liable for direct, indirect, incidental, consequential or punitive damages resulting from accessing or using this site.

YOU AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK. THE CONTENT AND SERVICES PROVIDED BY THIS SITE ARE PROVIDED TO YOU "AS IS". GRUPO POSADAS DOES NOT REPRESENT, GUARANTEE OR ENDORSE ANYTHING CONCERNING THE ACCURACY, RELIABILITY, USEFULNESS OR COMPLETENESS OF THE CONTENT ON THIS SITE OR ANY SITE LINKED TO IT, NOR DOES IT REPRESENT THAT THE SITE WILL BE FOUND OR DISCLOSED UNDER ERROR-FREE OR ERROR-FREE. . To the maximum extent permitted by law, GRUPO POSADAS disclaims all warranties, express or implied, including but not limited to the implied warranties of merchantability, suitability for a specific purpose, or non-violation. GRUPO POSADAS does not guarantee that this site, nor any site linked to it, nor that the server that provides it, is free of computer viruses.

GRUPO POSADAS strives, however, to keep the most up-to-date information in order to offer its clients / users the greatest possible peace of mind in the use of such information and in constantly monitoring the servers for security verification.

3.- Limitation of liability
GRUPO POSADAS will not be held liable for damages of any kind, including non-limited, special, incidental, indirect or consequential damages arising from access to or inability to access this site, or from the use or dependence on this site or its content, or for any damage resulting from loss of use, data or utilities, whether or not you are aware of the possibility of such damage and by any theory of liability. In addition to the above, GRUPO POSADAS is not obliged to update the site or its content. It cannot be held responsible for failure to update such content. Some states do not allow the exclusion of implied warranties, or the limitation or exclusion of liability for incidental or consequential damages. However, if despite the exclusions contained in this Agreement, GRUPO POSADAS, and / or its subsidiaries and / or affiliates, is found liable for damages or losses resulting from or in any way related to this site, the liability of The company will not exceed the amount of fees or charges paid by you to the company for the services and / or information in which such responsibility is found.

The information provided by POSADAS may contain technical errors or typographical errors. POSADAS reserves the right to make changes, corrections and / or improvements to the Posadas information, and to the products and programs described in the information without prior notice and at any time.

POSADAS internet sites contain information on POSADAS products and services worldwide, which are not available in all locations. If a product or service is referred to on a POSADAS internet site, it does not mean that such product or service will be available in your area.

4.- Electronic liability waiver
GRUPO POSADAS SAB de CV and its affiliates, subsidiaries, and other related entities, and each of its officers, directors, agents and employees will not be held responsible for the following: breakdowns, failures, delays or difficulties in telephones, electrical and electronic devices , the network, the Internet, computers or computer components, or computer programs. Nor will they be held responsible for mail, email, sending forms, connections, messages or captures of information that have been delayed, lost, stolen, or any of the above if they are illegible, incomplete, confusing, misdirected, mutilated or with insufficient bearing, nor for the safety of any of the aforementioned cases.

Likewise, GRUPO POSADAS SAB de CV and its affiliates, subsidiaries, and other related entities, and each of its officers, directors, agents and employees will not be held responsible for the erroneous or inaccurate capture of information, whether caused by users of internet or by any element of the equipment or programming associated with, or used in the site or by any technical or human error that may occur during the processing of information related to this site.

If for any reason a certain part of the site does not work as it should, including in the case of computer virus infection, errors, unauthorized intervention, fraud, technical failures or any other cause that exceeds the reasonable control of GRUPO POSADAS, that corrupts or affects the administration, security, equity, integrity or proper management of this site, GRUPO POSADAS reserves the right (but not the obligation) at its discretion to prohibit any individual (including the individual's information) from using the site and may also cancel, terminate , modify or suspend the site or any portion of the site and delete such information.

Users also accept that GRUPO POSADAS SAB de CV and its affiliates, subsidiaries and other related entities including each of its officers, directors, agents and employees will not be responsible or guilty in any way for damages, losses or damage to the computer of the individual who captures information, nor the interception or use of credit card information that is related to or resulting from the use of the site, nor from any sites, services or materials linked to or related to the use of "evidence" or authentic mechanisms reservation in no time. Nor will it be responsible or guilty in any way for the damages, losses, claims or damages related to or resulting from this site, nor from the reservation mechanism, whether or not they operate on computers or networks used by the individual capturing information or communicating with such computers or networks.

5.- Use of the website
The GRUPO POSADAS SAB de CV reservation element of this website is provided solely to assist clients in determining the availability of travel-related goods and services, and to make legitimate reservations, excluding any other purpose. You warrant that you are at least 18 years of age and that you have the legal authority to enter into this agreement and use this website in accordance with all the terms and conditions contained herein. You assume financial responsibility for your use of this website (as well as the use of your account by third parties, including, but not limited to, minors who live with you). You agree to monitor the use of this website by minors using your name or account number. You also warrant that all information provided by you or by members of your family when using this website is true and correct, without limitation, and without false or fraudulent reservations. You agree that the authority to make reservations on this website will be used only to make legitimate reservations or purchases for yourself or for another person who has legally authorized you to act on your behalf. You understand that the excessive use or abuse of the power to make reservations on this website may result in your being denied access to that power.

In the case of reservations or other services that may be subject to a fee, you agree to be bound by the terms and conditions imposed by the purchase, including but not limited to, the payment of all amounts due in compliance with the applicable rules and restrictions. to the availability of rates, products or services. You will be fully responsible for the charges, fees, duties, taxes and assessments that result from the use of this website.

6.- Delivery of information
When you provide information to GRUPO POSADAS through the use of this site, including but not limited to, forms to register, feedback, questions, comments, suggestions and other similar cases, consequently you: (a) declare and guarantee that such information is complete, true and accurate, and that you own all rights to such information, which is your own original and unpublished work, and is not based in whole or in part on any pre-existing work or work of another person, who does not violate or infringe in any way any property right, trademark, brand name, service mark, or any other written law or common law, or any personal or property or interest right, that said information is not abusive, obscene, profane, sexually explicit, threatening or illegal, and you agree to indemnify, defend and exonerate GRUPO POSADAS from and against any type of claim of this nature, and accept renu ncialize and assign all rights to and ownership of any information, (b) acknowledge that you (not GRUPO POSADAS) are solely responsible for any damage resulting from the violation of property rights, copyright or any other damage resulting from having delivered said information and the subsequent use given by GRUPO POSADAS to the information; and (c) automatically grants GRUPO POSADAS the worldwide, royalty-free, exclusive right and license to use, reproduce, publish, distribute or display such information (in whole or in part, by any means now known and used, or known and used in a future medium, in perpetuity), although you acknowledge that GRUPO POSADAS is not obliged to use, reproduce, publish, distribute or display the information. Likewise, GRUPO POSADAS reserves the right to monitor and review transmissions, use and information related to such use to ensure that the policies of GRUPO POSADAS are complied with, and as a necessary clause to provide this Site and / or protect the rights and properties of GRUPO POSADAS. GRUPO POSADAS may also monitor and review stored transmissions without any restriction, and you hereby acknowledge and consent to such monitoring. GRUPO POSADAS knows the secret access codes.

POSADAS is completely free to use the ideas, concepts, knowledge or techniques contained in its communications for any purpose, including but not limited to, the development, production and / or commercialization of products and services that incorporate said information.

7.- Links to third party sites
This website may contain links (hyperlinks) to websites operated by third parties other than GRUPO POSADAS SAB de CV. Such links are provided for reference only. GRUPO POSADAS SAB de CV does not control these websites, and does not assume responsibility for their content. The inclusion of hyperlinks to such websites does not imply endorsement of the material contained in such websites, or any association with their operators.

8.- Currency conversion
Conversion rates are based on information provided by a company hired for this purpose, and should be used as guidelines only. Room rates are guaranteed only in the currency provided by the sites' booking engine. Currency quotes are updated online with vendor information. The currency information provided to this website is believed to be accurate, but GRUPO POSADAS SAB de CV and / or its subsidiaries and affiliates do not endorse such accuracy.

9.- Climate
The weather information is based on information provided by third parties. The weather information provided on this website is believed to be accurate, but GRUPO POSADAS SAB de CV and / or its subsidiaries and affiliates do not endorse such accuracy.

10.- No illegal or prohibited use
As a condition for the use of this website, you represent that you will not use it for any illegal or prohibited purpose in accordance with the terms and conditions contained herein.

11.- Changes to the agreement
GRUPO POSADAS SAB de CV reserves the right to change this Agreement at any time without prior notification; such changes will be effective immediately. By using, observing, transmitting, hiding, storing and / or using in any way this site and / or its content, you have agreed to accept each and every one of the terms and conditions described in this agreement, you waive any right to claim the existence of ambiguities or errors in this agreement. If you do not accept this agreement, do not use the site. Please print and retain a copy of this agreement.

12.- General
Any claim related to this Agreement or the materials contained therein will be governed by the laws in force in the United Mexican States and PROFECO ( This Declaration includes the agreement in its entirety between the parties with respect to the topic in question, and invalidates all oral and written agreements prior to it. Therefore, no delay or lack of part of Group Posadas S.A.B of C.V. In the exercise of any right or remedy, in accordance with this, or imposition of the terms and conditions of this Agreement may be used as a resignation. If any part or arrangement of this agreement was invalid, not applicable or null, the remaining portion will remain in full force and effect. The headers contained in this Agreement are used merely by reading convenience and will not be used in the interpretation of the Agreement.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and GRUPO POSADAS SAB de CV as a result of this agreement or the use of this website.

The fictitious names of companies, products, people, characters, and / or data mentioned in this document are not intended to represent an actual individual, company, product or event.